Support

Mobile Applications

For Android Users

For iOS/Apple Users

For general inquiries not in the list above, please contact our Customer Support Team and provide the following information:

  1. Name of the application
  2. Model of your device
  3. OS (operating system) of your device e.g. Android 2.2, iOS 4.0 (What is my OS/iOS version?)
  4. Description of the problem or issue. Please be as specific as you can. Whenever possible, please take screenshots of the issue in question to display things like error codes, proof of abuse, or anything that will better clarify what you’re reporting.


Web Applications

Frequent Questions and Concerns

  1. The application is not loading.

For general inquiries not listed in the list above, please contact our Customer Support Team and provide the following information:

  1. Name of the application
  2. Description of the problem or issue. Please be as specific as you can. Whenever possible, please take screenshots of the issue in question to display things like error codes, proof of abuse, or anything that will better clarify what you’re reporting.

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